Resident Services
- Coordinating with Multiple Housing and Government Agencies
- Signing and Explaining Leases
- Running Resident Credit Screening Reports
- Providing Rental Applications at our Walk-in Center
Walk-in Center Offering Exceptional Customer Service
Many residents prefer to make rent payments in person and receive a printed acknowledgment of their payment. At our walk-in center, residents can make payments and receive a complete history of all transactions from their move-in date. As part of our leasing services, our knowledgeable associates are prepared to analyze resident accounts and can fully describe all fees while answering any balance inquiries.
Our representatives are fluent in English, Spanish, and Creole. In addition to the walk-in center, we extend the same excellent customer service to all of our phone lines and online service as well. Through our website, we also provide residents with the ease of online payment. This convenient service not only helps residents make timely payments and avoid late fees, but it also gives our clients a faster payment option.
Contact our specialists to learn more about our resident services.
